About Us

In 1917 the first People’s Dispensary for Sick Animals was founded to provide vet care for sick and injured pets. Now, over 100 years later and with 48 pet hospitals fully operational across the UK, we’re proud of the fact that we continue to provide expert care to those pets and people who need us most.

This is a fantastic opportunity for an experienced Administrator to join our Legacy Management team to handle the administration of Legacy Management files and for the day to day management of pecuniary legacy cases.

About the Role

We are looking to recruit a full-time Specialist Administrator to join our fast paced Legacy Management team. This role has responsibility for dealing with daily correspondence and telephone enquiries including the setting up of files and computer records for new estates, the recording and receipting of daily income, and assisting other members of staff within the Legacy Department by undertaking general office duties.

The role will be flexible, with the successful candidate working from home with an expectation to attend our head office in Telford twice a week

About you

You will possess a sympathetic and flexible approach to work and the ability to handle confidential and sensitive matters. Ideally have previous administration experience including good keyboard skills and the ability to communicate at all levels with an excellent telephone manner. Knowledge of wills and probate will be an advantage but is not essential.

About the rewards

We are really passionate about being a great place to work, where people feel connected with what we do and where they feel they can make a genuine difference. This commitment has resulted in us being included in the Best Companies Top 25 to Work for in the UK – a title we hope to retain in future years to come.

In addition to being a great place to work, we offer a competitive salary, a 35-hour week and a wide range of benefits, including:

• Flexible working options
• In addition to public holidays, we’ll give you 25 days holiday per year with the option to buy and sell up to 5 days holiday each year
• Generous Auto-Enrolment pension and/or Contributory pension schemes available starting at an enhanced rate of 5% contributions up to 10%
• You will be covered by our Life Assurance policy payable to your named beneficiaries (4 x Annual Salary)
• An additional Well Being day and a discretionary leave day set by our Director General
• Employee Assistance Program and Online Wellbeing Centre available 24/7 giving you the ability to speak with a professional in confidence about a range of issues
• Wide range of discounts for Retail, Holiday and similar organisations on our fetch platform
  

To formally apply, please click on the ‘Apply’ button, create an account and upload your CV.

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.

If you want to discuss any support regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.