Hello. We’re Severn Trent and we think water is wonderful. And we’re pretty keen on people, too.

Our people are what makes Severn Trent a truly exciting and inclusive place to work. We’re a team of over 7,000 people with a purpose to deliver one of life’s essentials. We do it all while thriving in our unique culture and making a lasting difference to our planet, society, and careers.

If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

You have the chance to join the team as a Network Operations Team Manager, where you’ll predominantly be managing distribution operatives. You will need to manage resources, support the timely delivery of R&M & Network Capital scheme projects and you’ll aim to ensure that our customers receive a constant supply of good quality drinking water.

EVERYTHING YOU NEED TO KNOW

You’ll be involved in numerous daily activities from engaging with the team, driving performance across the day (aiming to meet our ODI performance targets), delivering schedules of work and minimising job suspends and rejects. Furthermore, your will ensure that customer promises are delivered and any disruptions are minimised and that we are cost effective- all with a CMEX (our Customer performance measures) perspective in mind.

Plus, as our new Team Manager you will utilise your operational/ Distribution Network knowledge & previous experience in dealing with customers & customer queries, to ensure that we are providing our customers with the best possible service whilst this development within our business occurs!

WHAT YOU’LL BRING TO THE ROLE

• 
  You will ensure that all works on the clean water network (pipework) in your area of control is carried out in a manner whereby: No-one gets hurt (employee, contractor or member of the public) as a result of the work we do, Our people are supported by excellent performance management, all leaks are fixed as quickly as possible, within 24 hours, all capital network schemes are delivered safely, in accordance with required standards and timeframes and we reduce the number of water supply interruptions on our network and improve our speed of response to these events.
• You will communicate daily with your teams, sharing team performance and working collaboratively to lead performance improvement and sustainability through Comm Cell and continuous improvement processes.
• You will be responsible for managing a budget including operational and capital expenditure
• You will work closely with the Scheduling teams, 24/7 dispatch, Network Control and internal and external customers to ensure workflows and we provide a seamless repair
• Please note, as part of this role you will be required to be part of a standby rota (All associated allowances will be included)

The right skills and experience are important. But if you have the right character, positivity and a caring attitude we want to talk to you, too.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involve. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?

WHAT’S IN IT FOR YOU

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

Salary: £40,000 - £48,000 (dependant on experience)

• 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to £2,250 per annum based on company performance)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
• 10% monthly discount with Busy Bee Nurserys, and one-week free childcare
• Dedicated training and development with our ‘Academy’
• Electric vehicle scheme and retail offers
• Family friendly policies
• Two volunteering days per year.

WHAT’S NEXT

We can’t wait to hear from you.

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. If you’re not too sure about what you need to do, or have a question about the role before applying, please do reach out to our amazing team of recruiters at recruitment@severntrent.co.uk.

If your curiosity has been piqued and you're wanting to find out even more, search #LifeAtSevernTrent on social media.

Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails!