Job Description
To be the point of contact for patients accessing Vascular throughout their pathway of care. The post holder will work under the direction of their operations management team and will provide expertise in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly. The post holder will provide a range of administrative support services to the speciality clinical team.
This role will also support in ensuring patients have appointments or diagnostics booked within strict timescales and the tracking of these patients to ensure they don't breach. It is expected that the role will cross cover for other PPC's / clinical support workers in times of leave or absence.
- Analyse information and update relevant systems
- Communicate with patients and staff in other departments
- Be the central contact for allocated clinicians, manage their leave, clinics and enquiries from patients
- Typing of admin / complaint letters as required for allocated clinicians
- Cross cover other colleagues in the team as and when required
Thank you for your interest in this role.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and we are the Health Service Journal’s Trust of the Year in 2020.
The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall we are rated Outstanding for care.
For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.
Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.
We would love you to join us.
To see the full detailed job description and main responsibilities of the job please refer the job description attached.