Employee Relations Manager Job at Eden Brown Synergy, London

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Job Description

Employee Relations Manager

I am working with a Public Sector Organisation based in Kingston Upon Thames who are looking for an Employee Relations Manager for 3 Months Initially.

The role is full time, to start ASAP and paying up to £375 Umbrella per day. The role is in scope of IR35.

Job Purpose

  • To actively deliver a professional Human Resources Advisory and Policy service to a range of identified customers to support them on complex HR issues, providing professional advice and guidance to support them in the day to day operational management of their services.
  • The role is part of a shared service and while the role will predominantly focus on the activities of a borough; a group of schools and academies; and/or or other traded partners, there is an expectation that individuals will work flexibly across all areas where their expertise is required, to support the best use of HR resources to meet fluctuations in demand. Where opportunities to develop and improve HR policy and practice are identified, there is a responsibility to look to apply these across all partners to support the delivery of co-ordinated solutions and align HR policy, and practice to simplify, standardise and enhance HR service provision.
  • The postholder will be allocated a specific Senior HR Advisor or HR Advisor, but is expected to work closely with other Employee Relations Managers to effectively manage the work allocation.

Duties and Responsibilities

  • To actively deliver a professional Human Resources Advisory and Policy service to a range of identified customers to support them on complex HR issues, providing professional advice and guidance to support them in the day to day operational management of their services.
  • The role is part of a shared service and while the role will predominantly focus on the activities of a borough; a group of schools and academies; and/or or other traded partners, there is an expectation that individuals will work flexibly across all areas where their expertise is required, to support the best use of HR resources to meet fluctuations in demand. Where opportunities to develop and improve HR policy and practice are identified, there is a responsibility to look to apply these across all partners to support the delivery of co-ordinated solutions and align HR policy, and practice to simplify, standardise and enhance HR service provision.
  • The postholder will be allocated a specific Senior HR Advisor or HR Advisor, but is expected to work closely with other Employee Relations Managers to effectively manage the work allocation.
  • The ER Manager role will provide leadership on more complex HR matters, including Schools Insurance Scheme, staff sickness etc and casework arising and provide additional advice to management, governor and member panels to ensure the process followed is fair, complies with policy and supports consistently high standards.
  • Support Strategic ER & Policy lead and colleagues in defining service standards, monitoring and reporting on performance. Take a lead in ensuring all casework is logged in an accurate and timely manner, reporting on performance outcomes, highlighting if service standards are missed, and suggesting remedial action at the case, or policy level.

Knowledge & Skills

  • Specialist high-level knowledge of an area of work or study. Able to utilise own research and develop theory and ideas to respond to complex problems & situations.
  • May be evidenced by qualifications including: Bachelor's degree with honours; Graduate certificates & diplomas; Some professional qualifications; and equivalent qualifications, or evidence of demonstrable application in the course of experience.
  • A detailed and up-to-date knowledge and understanding of employment legislation, HR policy and procedures and experience of interpreting and applying this to inform HR policy and support the business.
  • Significant experience of advising managers through change processes and on employee relations issues and investigations, with an understanding of the business and implications involved, then of providing practical HR support.
  • Experience of providing and delivering a range of successful HR interventions within a large organisation, to a range of services and audiences at all levels.
  • A up-to-date understanding of HR and industry trends and best practice, to inform analysis, review and advice to management on operations and services.
  • An understanding of Public Sector terms and conditions, the role of local and national agreements, with experience of delivering HR services in a highly unionised environment.
  • Experience of working in a large and complex public sector environment, political sensitivity and awareness of the current challenges and issues facing Local Government organisations.
  • An understanding of the strategic objectives of an organisation and how this relates to the HR and OD function.

Please only apply for this post if you are an experienced HR Manager and available to start on no more than a week's notice.

Thank you

Priyanka Sharma (Eden Brown Synergy)

Eden Brown Synergy is an equal opportunities employer.

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