Job Description

Due to the company’s continued success and continued growth, they are looking for an administrator to join their office team in their Leeds office.

A fantastic opportunity for an experienced individual who has worked in a similar before and for someone looking to develop their career and become a valued member of the team.

What you will be doing:

• Schedule & oversee maintenance visits and allocate engineers.
• Log, distribute & oversee reactive calls to engineers in line with SLAs/KPIs.
• To act as customer liaison officer, communicating directly with end users.
• Liaise with site engineers to ensure jobs are responded to and updated in real time.
• Process completed paperwork and action additional required where applicable.
• Liaise with the customer to ensure all updates are communicated effectively.
• Ensure completed calls are costed in accordance with contract terms.
• Attend client review meetings
• General Admin tasks

What you need?

• Good IT skills and familiarity with Microsoft packages are essential.
• Excellent customer service skills
• You will be a team player with ambition.
• Be able to communicate and build successful working relationships with customers and other employees.
• Excellent verbal and written communication skills.
• Administration qualification
• Industry knowledge would be beneficial but is not essential

What’s on offer?

• Working hours of Monday to Friday 8am til 5pm
• A salary of up to £28,000 depending on experience
• A range of benefits including the Commitment to annual inflation increase in salary, Pension Scheme, High Performance Club Awards, Life and Accident Insurance, Employee Assistance Program, Medical Cash Plan, 23 days holiday rising to 27 days, Birthday Holiday, Cultural Awards, Cycle to Work Scheme.

They place a huge emphasis on their internal culture, putting their employees at the heart of what they do.

…. and strive to build a confident, safe and positive culture promoting ambition and “can-do” behaviours where people take personal responsibility and are empowered to act.

My client’s investment in their employees cultivates a culture based on commitment, encouraging a team environment where we are all included, benefiting both employees and customers.

This vacancy is being advertised on behalf of RecruitME who are acting as a recruitment agency.

RecruitME is committed to equal opportunity and diversity and embraces applications from all sections of society, regardless of sexual orientation, race, age, gender identity, sex, disability, marital status, religion, or belief.

RecruitME is also committed to work alongside veterans and ex-servicemen and women.

Job Types: Full-time, Permanent

Salary: £26,000.00-£28,000.00 per year

Benefits:

• Company car
• Company pension
• Employee discount
• Free parking

Schedule:

• Monday to Friday

Work Location: In person

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