Job Description

Duties:

· Managing daily operations for a busy café

· Supervising, hiring and training barista staff

· Managing and assisting customer queries

· Reporting on financial milestones and managing budgets

· Ensuring all relevant health and safety regulations are adhered to

· Preparing weekly and monthly work schedules for staff

· Managing inventory needs and ensuring correct items and quantities

· Creation of new menu items and signature food products

· Identifying strategies to retain and attract new customers

· Managing retail strategy concerning retail coffee products

· Managing the social media platforms of the business

· Developing and implementing other streams of revenue

Skills Required:

· Minimum of 3 years of experience in a leadership role in managing a speciality coffee and food retail store.

· Manage a workforce to deliver exceptional quality products within a fast-paced environment

· Exceptional verbal and written communication skills

· Managing team efficiency in relation to store revenue

· Passionate about coffee and retail service

· Strong reporting and analytical skills

· Desire and drive to exceed financial targets

· Developing on going systems to grow revenue,

· Ensuring staff are delivering high levels of customer service and quality of product

· Developing and maintaining staff training programs

· High levels of Barista skills within speciality coffee

Job Type: Full-time

Salary: £27,000.00-£29,000.00 per year

Benefits:

• Discounted or free food
• Employee discount

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Reading: reliably commute or plan to relocate before starting work (required)

Education:

• Certificate of Higher Education (preferred)

Experience:

• Management: 1 year (preferred)

Language:

• English (required)

Work Location: One location

Application deadline: 30/04/2023
Reference ID: 1223

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