NHS AfC: Band 3
Job overview
An exciting opportunity has arisen for an administrator to join this busy Orthotics department at NUH, working across city and QMC campuses. Accuracy and attention to detail are a must. Applicants should enjoy working in a busy environment, you will need to be organised, enthusiastic and dedicated with excellent computer skills. The role will also include mentoring and supervision of junior staff.
The position will offer the chance to work with the Orthotic clinical and technical team. The role is ideally suited to candidates with administration experience with a positive approach to change and ability to master and develop digital processes. If you enjoy a complex and varied workload and have excellent interpersonal skills, this could be the post for you.
Main duties of the job
In addition to the below summary please familiarize yourself with full Job Description and Person Specification documents attached to this advert.
The primary role is to provide an administrative service to the department. This will mean planning and organising own work schedule, demonstrating good time management and ensuring anticipated difficulties in meeting deadlines are promptly reported. Day to day tasks involve booking patient appointments, processing orders for orthotic devices, preparing clinics, processing invoices, organising timetables and generating activity reports and answering queries from suppliers and clinicians; to ensure all phone calls and emails are dealt with in a professional and timely manner and to operate the various IT systems used to fulfil the role/department requirements, while maintaining confidentiality in accordance with organisation procedures
Working for our organisation
Nottingham University hospitals is a busy acute trust based across 3 sites. The Orthotics department is a outpatient and in-patient department based at QMC and City site. It is a busy department dedicated to excellent patient care. The successful candidate will form part of team of 6 administrators, 10 clinicians and 6 technicians based at the QMC and City sites.
Detailed job description and main responsibilities
The role is clerical and varied. All processes are digital so excellent IT skills is a must. Ideas for change an improvement are encouraged. The role involves communication with patients, clinical staff, and external companies. Please see the attached job description for full details.
Person specification
Experience
Essential criteria
Desirable criteria
Experience
Essential criteria
Desirable criteria
Skills
Essential criteria
skills
Essential criteria
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Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are currently under-represented at NUH.
Covid-19 vaccination: remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We continue to encourage our current and potential colleagues to get vaccinated. For helpful advice and information about the Covid-19 vaccination and how to access visit: https://nottsccg.nhs.uk/covid-19/covid-19-vaccinations/
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application
Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
Skilled Workers Visa: We welcome applications from individuals who require a skilled worker visa in line with the Home Office regulations. NON-UK/NON SETTLED candidates may not be appointed, if a suitably qualified and skilled UK/SETTLED candidate is successful at interview stage as it is unlikely that the Trust is able to satisfy the Home Office Visa requirements
ID and Right to work checks: NUH authenticate all ID and right to work documentation such as passports, visa’s and driving license through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
Working 10 hours per week, paying up to 11.32 per hour. Immediate start, no experience needed. Up to 11.32 per hour.
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