Job Description

Full Job Description

The Role: An exciting opportunity has arisen whereby we are now looking for a highly motivated, suitably qualified Head of Recruitment. The Head of Recruitment is responsible for all aspects of the recruitment process. It is a key role and an exciting opportunity to meet and build relationships with all our prospective families; and to support and guide them through the admissions process.

The successful candidate will be able to deliver the highest standards of customer care and have excellent communication and administration skills. They will work closely with Admissions and Head of Education on all aspects of Student/ Player recruitment and admissions into the Academy.

The successful candidate will work in both recruitment and conversion of players/ students on to the academy courses and provide overall Admission support for the academy.

Main Tasks and Responsibilities

Managing the recruitment process from initial enquiry to the Student/Player joining DRGN Academy. This includes maintaining relevant records and data; correspondence regarding enquiries, hold zoom/teams meetings with students, meeting prospective parents/players; and advising Head of Recruitment and Admissions, Head of Education and Head of Welfare and other senior staff on admissions matters.

Recruitment Strategy

• Frequent and personal contact with all enquiries/ families and students
• Build and maintain excellent relationships
• Effective customer care during the recruitment process.
• Ensure that prospective parents and pupils immediately feel a part of the DRGN community by being updated continually throughout the enrolment process.

Recruitment Tasks

• Drive recruitment from existing and new as appropriate.
• Proactive approach to enquiry management, follow up and ensure high conversion rate.
• Excellent understanding of the Academy course offer.
• Wider knowledge of the Academy and Student/Player opportunities.
• Maintain excellent working relationships with current educational partners – communicating, liaising, reviewing processes regularly.
• Be prepared to travel if required.
• Attend all Admissions/Career events.
• Ensure all new parent and Student/Player’s enrolment forms are kept up to date in liaison with relevant staff.
• Working with The Head of Education to ensure students meet entry requirements.
• Monitor current and future player databases, ensure effective communication with all departments within the Academy on new players/ arrivals.

Essential Criteria

• A commitment to, and ability to deliver, outstanding customer care for all prospective families/students/players throughout the admissions process.
• Excellent communication (written and oral) skills.
• Meticulous attention to detail and record keeping.
• Ability to maintain complete confidentiality and discretion at all times.
• Excellent interpersonal and teamwork skills.
• Good planning and organisational skills and a flexible approach to the management of work.
• Advanced user of ICT in particular all elements of Microsoft office and outlook.
• Ability to work on own initiative and with resilience in a busy and sometimes demanding environment.
• Self-motivated with the ability to multi-task.
• Willing and able to adapt a flexible approach to working hours.
• A good sense of humour
• A commitment to promoting and safeguarding the welfare of Students/Players.
• Able to work with a global diverse client base.

Desirable Criteria

• Experience of working in the admissions process in an educational setting.

Job Types: Full-time, Permanent

Job Type: Full-time

Salary: £21,000.00-£25,000.00 per year

Benefits:

• Canteen
• Casual dress
• Company pension
• Flexitime
• Free parking
• Work from home

Schedule:

• Flexitime

Supplemental pay types:

• Bonus scheme
• Performance bonus

Ability to commute/relocate:

• Stockport: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Similar Jobs