Customer Service Representative Job at Hub Co, Belfast

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Job Description

Title: Customer Service/Sales Advisor - No Experience Needed!

Location: Belfast

Salary: Competitive

Job Type: Full-time, Permanent

Are you looking for a new and exciting career opportunity in customer service and sales? Do you enjoy working in a fast-paced environment, interacting with customers, and helping them solve their problems? If so, we want to hear from you!

We are currently seeking energetic and motivated individuals to join our team as Customer Service/Sales Advisors. In this role, you will be responsible for providing exceptional customer service and support, and promoting our products and services to our customers.

No prior experience is necessary, as we provide comprehensive training to all our new employees. However, you should have a positive attitude, excellent communication skills, and a willingness to learn and grow.

Responsibilities:

  • Responding to customer inquiries via phone, email, and chat in a timely and professional manner
  • Providing product and service information to customers and answering their questions
  • Resolving customer issues and concerns in a satisfactory manner
  • Identifying opportunities to promote and sell our products and services to customers
  • Accurately recording customer information and interactions in our customer database

Requirements:

  • Excellent communication and interpersonal skills
  • Strong problem-solving skills
  • Ability to work independently and as part of a team
  • Willingness to learn and adapt to new systems and processes
  • Strong attention to detail and accuracy
  • Positive attitude and a customer-focused mindset

Job Type: Full-time

Salary: £22,360.00-£23,310.00 per year

Benefits:

  • Canteen
  • On-site gym
  • On-site parking
  • Transport links

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Belfast: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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