Customer Service Representative Job at Austin Clark Recruitment Limited, Wokingham

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Job Description

A great opportunity has arisen to join a Fantastic, Luxury brand business in Wokingham in their busy Customer Services team as a Customer service Advisor.

The Job duties of the Customer Service Advisor include;

  • Replying in a timely manner to all email enquiries
  • Answering all calls into the after sales department and processing them in a professional manner.
  • Taking and processing spare parts orders for both consumer and trade customers.
  • Communicating with both trade and consumers to ensure confirmation or payment has been received before proceeding with any chargeable repair.
  • Ensuring all administration is performed meticulously in line with company standards.
  • Liaising with all customers and colleagues, internal and external to our high company expectations.

Salary is £23,000

This is a great place to work. The hours are flexible 8- 4pm, 9 - 5pm or 10 -6pm are all options Monday - Friday + 25 days holiday, company gym, Christmas bonus and free parking.

Job Types: Full-time, Fixed term contract
Contract length: 6 months

Salary: £23,000.00 per year

Benefits:

  • Flexitime
  • On-site gym
  • On-site parking

Schedule:

  • Flexitime
  • Monday to Friday

Ability to commute/relocate:

  • Wokingham: reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (preferred)

Experience:

  • customer service: 1 year (preferred)

Work Location: In person

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