Job Description
A bit about us...
Here at Costa Coffee, our vision is to inspire the world to love great coffee. We’re all about passion, energy and teamwork to serve uplifting moments to coffee fans globally. From our humble beginnings in 1971, we’re now the UK’s most loved coffee Brand. With the help of our Partners and the Coca Cola system our growth ambitions have no limits. Along with our much-loved Stores, we now have propositions spanning Ready-to-Drink, Costa Express, FMCG and our leading B2B networks. Costa are pioneering the future of the coffee industry.
A bit about the role...
As a Business Analyst, you'll be responsible for analyzing business processes and identifying growth opportunities to drive innovation and maximize profitability. You'll be a key player in bringing our vision to life by supporting our teams in delivering flawlessly executed campaigns and promotions. Here are some key activities you'll be involved in: you will be a critical member of our team, delivering impactful and innovative technology solutions that support business growth and improve the customer experience
Key Responsibilities.
- Requirements gathering and analysis: working with stakeholders to understand their business needs and developing requirements specifications that drive technology solutions.
- Stakeholder management: Communicating with stakeholders at all levels, including technical and non-technical, to build relationships and ensure solutions are aligned with business objectives.
- Solution design and development: working with technology teams to design and develop solutions that meet business requirements, including process design and system specifications.
- Testing and validation: Ensuring that solutions are tested and validated to meet business requirements.
- Supporting the wider project activity with planning, budgeting, risk management, and delivery management. There may be opportunities to take the lead on delivering some projects
A bit about you…
We want all our Team Members to thrive and to grow here at Costa, this is why our values are so important to us, Passion, Courage, Trust, Warmth. Along with an ability to work with diverse teams we would look for you to bring the following to this role:
To excel in this role, you will bring a passion for technology and innovation, and a drive to deliver results. You should have:
- Analytical thinking and problem solving with an attention to detail
- Excellent communication, collaboration and stakeholder management skills
- Experienced in requirements gathering and management, with the ability to work effectively with diverse, global teams
- A level of relevant technical knowledge in relevant industries and technologies
- Adaptability and flexibility with ability to work proactivity using initiative
What we can offer...
We’re are on a growth journey like no other; more countries, more propositions, more opportunities for you to develop your career and work with some great teams. In addition, you’ll benefit from
- BUPA Healthcare
- Costa Pension Scheme
- Bonus Scheme
- 50% staff discount in our equity stores, 25% staff discount in franchise stores
- 25 days Holidays
- Share Incentive Plan (following six months’ service)
Location:
Costa Coffee is made up of true experts, masters of their craft stretching their limits to what’s possible. It’s why we work so well remotely. We trust our teams and embrace technology to help us collaborate. And if needed, we have offices all over the world for those important connection points. Our remote working allows you to balance your work and personal life, while retaining Costa’s much-loved warmth and passion.