ServiceNow ITOM Developer(Discovery) Job at NAVA Software Solutions, Reston, VA

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  • NAVA Software Solutions
  • Reston, VA

Job Description

Role: ServiceNow ITOM Developer(Discovery)

Location: Reston, VA(5 days onsite in a week)

Duration: 12+ Months

Must Have Experience

  • Solutioning and Design the ITOM solution using industry best practices.
  • Advise, design and configure integration solutions between ServiceNow and other CMDB tools.
  • Experience with CMDB design, architecture and implementations with a fair understanding of ServiceNow CMDB model and extensions,
  • Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules.
  • Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods
  • Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.
  • 3rd party software integrations with ServiceNow.
  • Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.
  • MID Server management experience.
  • Experience in multiple ServiceNow implementations.
  • Lead the configuration and customization of ServiceNow instances.

Good to have Experience

  • Experience in application architecture, infrastructure architecture, database architecture, networking, and distributed systems.
  • Well-versed in modern web technologies and cloud computing architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation.
  • Understanding of Application and Technology Portfolio Management.
  • Experience with discovery technologies (ADDM, TADDM, UD, etc.)
  • Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP.
  • Experience of custom applications development.
  • Experience in working on Performance Analytics.
  • Design and modification of ServiceNow Service Portal.
  • Domain Separation and designing the Process and data flow within various domains
  • Knowledge of LDAP/Active Directory/SSO.
  • Review existing set up and provide best practice recommendations in line with the OEM
  • Monitor health, usage and compliance of ServiceNow systems.
  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
  • Experience with HTML coding and Jelly script strongly preferred
  • Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, etc.)

Professional

  • 5+ years of experience with ServiceNow required.
  • 8+ years of experience with the IT Industry required.

Certifications:

  • Certification as ServiceNow System certified administration.
  • CIS in Discovery, Service Mapping, Event Mgmt, Cloud Mgmt.
  • Certified Implementation Specialist- ITSM.
  • ITIL Foundations certification is preferred.

Mike P

Sr Lead IT Recruiter | Nava Software Solutions LLC

mike.p@navasoftware.com |

E-Verified Company | Certified MBE

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