Job Description

About Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and, in our clients’, best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. About the Team: The Chief Information Security Office (CISO) is home to deeply talented colleagues that work to ensure the safety of Citi's clients', our revenue, our employees and our proprietary data. We manage information security as one end-to end program – one with a clear mandate and accountability. Our mission is a program that is fully anchored to modern control and architectural frameworks, is fully aligned with the enterprise architecture of the firm and is deeply integrated into the sectors and functions. As a Secrets Engineering Scrum Master , you will joining Citi’s Information Security Office, where our Secrets Engineering team plays a pivotal role in safeguarding critical assets globally. You will be responsible for fostering an agile culture and ensuring the seamless execution of our security initiatives. This dynamic team is at the forefront of engineering and delivering cutting-edge solutions in the Privileged Access Management (PAM) and Secrets Management domains. As an emerging and crucial area in cybersecurity, our work directly addresses the challenges of controlling access and managing the lifecycle of highly privileged accounts and sensitive secrets across the enterprise. The Scrum Master in this role is instrumental in guiding our team through Agile transformation, ensuring a strategic balance between robust security requirements and operational efficiency for the firm. Responsibilities: Efficiently and adeptly facilitate all Scrum ceremonies, including Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives. Champion Agile principles and practices, serving as a coach and mentor to the team and promoting continuous improvement. Manage the Scrum board, track sprint progress, and generate comprehensive sprint reports. Proactively identify, address, and resolve impediments and project blockers to ensure smooth workflow and delivery. Collaborate with the Product Owner to ensure the team remains focused on the highest prioritized deliverables, aligning with strategic objectives. Facilitate effective communication channels within the team, across cross-functional groups, and with external stakeholders. Navigate the complex landscape of initiative stakeholders, ensuring transparent and consistent communication regarding project timelines and deliverables. Work diligently with Engineering and Operational counterparts to streamline collaboration and improve handover processes. Support the Product Owner and management with accurate reporting, project status updates, and proactive identification of risks and dependencies. Qualifications: 6+ years of relevant experience in a Scrum Master or Agile Project Management role, preferably within a Cybersecurity or Technology environment. Demonstrated experience with Agile transformation initiatives and coaching teams through maturity stages. Proficiency with Atlassian suite products, including JIRA for sprint management and Confluence for documentation. Proven ability to work effectively in a hybrid (office/remote) environment with globally distributed teams. Exceptional oral and written communication skills, with the ability to articulate complex concepts clearly and concisely. Highly motivated self-starter with excellent interpersonal skills and a collaborative mindset. Strong planning, organizational, and time management skills. Preferred Qualifications: Understanding of Privileged Access Management (PAM) solutions (e.g., CyberArk , BeyondTrust , Delinea ) is a plus. Familiarity with Secrets Management platforms (e.g., HashiCorp Vault , AWS Secrets Manager , Azure Key Vault ) is a plus. Knowledge of Identity and Access Management (IAM) concepts is a plus. Exposure to Secure Software Development Lifecycle (SSDLC) and DevSecOps principles is a plus. Familiarity with major Cloud Platforms (e.g., AWS , Azure , GCP ) is a plus. Familiarity with Containerization Technologies (e.g., Docker , Kubernetes ) is a plus. Education: Bachelor’s Degree in Computer Science , Information Security , or a related field , or equivalent practical work experience . Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification is highly desired. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Technology Project Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: Irving Texas United States ------------------------------------------------------ Primary Location Full Time Salary Range: $125,760.00 - $188,640.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Aug 06, 2025 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr Citigroup Inc.

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