As part of the Infrastructure Network team, ensure network communications are always secure, reliable, and stable and access to external resources and connectivity to external entities are maintained to facilitate 24/7-365 agency operations.
Job DescriptionEnsure day-to-day operation and high availability of Wide Area Networks (WANs) that span two data centers and remote sites.
Configure, maintain, and troubleshoot Cisco LAN, WAN and wireless networks and technologies including, but not limited to Cisco WLC, and Cisco Catalyst (IOS) and Nexus Series platforms.
Design the network systems including local area networks (LAN), wide area network (WAN), Intranet and Internet connections that meet the agency business and security requirements.
Support network hardware including configuration updates, software testing, and lifecycle refresh.
Work alongside other Information Services Division (ISD) teams to troubleshoot server, client, or application connectivity and performance problems.
Work with Infrastructure Network team members to implement, optimize, monitor, and troubleshoot network connectivity and traffic flow utilizing network management and monitoring tools.
Secure the network system by enforcing policies and defining and monitoring access.
Maintain network configuration documentation and facilitate changes in documentation and network monitoring as devices are added and retired from the network.
Analyze agency requirements to develop technology road maps that point to solutions and their frameworks.
Perform network modeling, analysis, planning, and budgeting.
Plan the installation and implementation of network systems including project timelines, migration, and test plans.
Identify and upgrade the existing network components including the methodology used to monitor the existing networking environment to achieve network optimization.
Research new technology to determine what would be best for the agency in the future.
Audit and document the network infrastructure to ensure adherence to Sheriff's Office/CJIS standards.
Work a ticket queue to ensure issues are being resolved in a timely fashion.
Provide mentorship to junior Infrastructure Network team members.
Participate in a rotating on-call schedule.
Perform other related duties as required.
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