Live Chat Agent (Virtual) Job at Aztec Solar, Inc., Cicero, IL

MmdsT3lKYlRKZElld3ZiQmNibkNiT242OGc9PQ==
  • Aztec Solar, Inc.
  • Cicero, IL

Job Description

About Us

Our company, based in Rancho Cordova, brings over 38 years of expertise in the solar industry. We are passionate about making clean, sustainable energy accessible to every home and business. Join us in driving the future of renewable energy!

Job Summary

We are looking for a friendly and proactive Live Chat Agent to provide real-time assistance and support to our customers through online chat. As a virtual team member, you will handle inquiries, troubleshoot issues, and ensure a positive customer experience.

Key Responsibilities

  • Respond promptly and professionally to customer inquiries via live chat
  • Provide accurate information about products, services, and company policies
  • Troubleshoot and resolve customer issues or escalate as needed
  • Maintain detailed records of customer interactions
  • Collaborate with other team members to improve service quality
  • Uphold company standards of customer service and professionalism

Qualifications

  • Excellent written communication skills
  • Ability to multitask and manage several chat conversations simultaneously
  • Strong problem-solving skills and patience
  • Comfortable working independently in a remote setting
  • Basic computer skills and familiarity with chat software/tools

Why Join Us?

  • Work remotely with flexible hours
  • Contribute to a company committed to sustainable energy
  • Opportunity for growth in a supportive team environment

Job Tags

Remote work, Flexible hours,

Similar Jobs

Sanford Health

RN - Luverne Medical Center - Part Time Job at Sanford Health

Careers With Purpose As one of the largest not-for-profit health systems in the United States, Sanford Health is always looking to innovate and grow. Grow with us by joining our team of over 18,000 nurses. Our workplace culture focuses on treating patients and ...

Alpine Events

Entry Level Marketing Coordinator Job at Alpine Events

 ...Company Description At Alpine Events in Charlotte, NC, we are dedicated to revolutionizing...  ..., immediate start, on-site role for an Entry Level Marketing Coordinator at Alpine Events...  ...for communication, sales, event planning, writing, and project management tasks to... 

Geotechnical & Environmental Services, Inc.

Principal Geotechnical Engineer Job at Geotechnical & Environmental Services, Inc.

*We are hiring out of all 4 of our locations:* Las Vegas, NV Mesquite, NV Reno, NV St. George, UT *There is also potential a relocation package available.**Job Overview:* Principal Geotechnical Engineer takes the lead in planning, designing, and directing...

Monster

Bilingual Mortgage Loan Processor Job at Monster

 ...part of our name, its our mission and our purpose. The Mortgage Loan Processor is accountable for a pipeline of residential mortgage...  ...that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please... 

Greenlife Healthcare Staffing

Podiatrist Job at Greenlife Healthcare Staffing

 ...Job Description Job Description Podiatrist - Austin, TX (#R10153) Location: Austin, TX Employment Type: Part-Time Hourly Rate: $78/hr About Greenlife Healthcare Staffing: Greenlife Healthcare Staffing is a leading nationwide recruitment agency dedicated...