Key Responsibilities: Operational & Technical Analysis Collaborate with aviation stakeholders to gather and analyze operational data from air traffic control systems. Identify inefficiencies and recommend improvements in air traffic management processes. Support the design and implementation of digital solutions for airspace optimization, flight scheduling, and safety compliance. Business Analysis & Consulting Translate operational needs into technical requirements for IT development teams. Conduct gap analyses and feasibility studies for new aviation technologies. Prepare business cases, user stories, and functional specifications for digital projects. Project Management & Stakeholder Engagement Work closely with project managers, developers, and aviation authorities to ensure successful delivery of digital solutions. Facilitate workshops and training sessions for end-users and stakeholders. Monitor KPIs and performance metrics to assess the impact of implemented solutions. Compliance & Safety Ensure all digital solutions comply with aviation safety standards and regulatory requirements. Participate in risk assessments and incident reviews related to air traffic systems. Qualifications: Bachelor's degree in Aviation, Engineering, Information Systems, or related field. Prior experience as an Air Traffic Control Officer or in aviation operations is highly desirable. Strong analytical and problem-solving skills. Familiarity with aviation systems (e.g., radar, flight data processing, scheduling tools). Experience with business analysis tools (e.g., JIRA, Confluence, BPMN). Excellent communication and stakeholder management skills. Preferred Skills: Knowledge of ICAO and CAAS regulations. Experience in digital transformation or IT consulting projects. Certification in Business Analysis (e.g., CBAP, PMI-PBA) or Project Management (e.g., PMP, PRINCE2). Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below. #J-18808-Ljbffr WPH DIGITAL PTE. LTD.
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