Fitness Professional

Richmond Village Letcombe Regis, South Street, Letcombe Regis, OX12 9RG

Providing more than just retirement living, Richmond Villages offer an aspirational lifestyle to our residents and our first-class accommodation requires a first-class fitness programme. As a Fitness Instructor at Richmond Village Letcombe Regis, you’ll act as an Ambassador for the Wellness Spa, providing professional exercise therapy and ensuring the fitness areas and activities are promoted and run efficiently, exceeding member expectations at all times.

Working hours and salary

£10.75 per hour

Part time and bank contracts available.

Flexible working opportunities: From term time only, to set days/hours per week – we can offer a range of shift patterns that best fit around your lifestyle. Just let us know what hours you want, and we’ll work with you to make sure you get the shift patterns that you’re looking for.

What your typical day involves

• Assisting members in setting and achieving their fitness goals, offering advice and encouragement to each member during their visit
• Ensuring you’re aware of every member’s health status prior to each appointment, ensuring records are updates as necessary
• Ensuring all Wellness Spa users receive sufficient instruction to ensure safe exercise
• Dealing with all membership queries and bookings quickly, effectively and in a courteous manner both over the phone and in person
• Cleaning and maintaining all the Wellness Spa areas and equipment - completing daily checks as required, detailing all areas that require cleaning/maintenance attention
• Supporting membership retention through actively encouraging member participation and promoting a helpful and fun filled atmosphere to encourage repeat visits
• Informing the Wellness Spa Manager of any relevant issues at all times
• Developing and promoting organised events such as fitness challenges and group activities
• Supporting the Spa Manager to increase visits and revenue, promoting other services in the spa as required
• Covering reception and taking phone bookings/enquiries in the absence of the Receptionist

Who we’re looking for

You currently hold an approved fitness qualification and you’re skilled in the safe and proper use of weights, cardiovascular and flexibility equipment. You’re able to treat basic injuries and respond appropriately to emergencies. Friendly and approachable, you have excellent interpersonal skills and always deliver the highest standard of customer service. An excellent communicator with good organisational and promotional skills. With a keen eye for detail, you’ll understand the importance of creating a safe and clean environment for our members.

What we’ll offer you in return

• 28 days holiday (inclusive of bank holidays)
• Hot meal provided
• Comprehensive induction, on-going training and development and options for internal apprenticeship schemes
• Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number.
• Additional health & wellbeing tools including Be Me App, Healthy Minds, Gym Pass & discounted health assessments
• NEST workplace pension, life assurance & bereavement support
• Healthcare Insurance Cash plan (after 18 months’ service) giving you the ability to claim on everyday treatments like dental, optical and private prescriptions
• My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing.
• Wagestream – Access your income before pay day, if and when you need it

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship in order for your application to be considered.