Customer Service Representative Job at Foundever, Motherwell

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Job Description

Maxim

Our buzzing and modern Call Centre opened in Maxim in 2018, since then we have continued to grow from strength to strength. Working with some of the most recognisable leading brands in the UK. We are proud of the team we have and the inclusive culture they help us create. As we grow so do our people and we pride ourselves on what we can offer.

Benefits
  • On target monthly commission (subject to Campaign)
  • Annual incentive scheme with outstanding prizes for top performers
  • Weekly and monthly incentives where you can win vouchers, prizes and more
  • Unbeatable and discounted services
  • Wellness Programmes
  • Free on-site parking
  • Onsite Starbucks
  • Company events
  • Casual Dress Code
  • Subsidised Taxi service
  • Work from Home options

Contracts

Permanent and Temporary contracts

Full Time, 37.5 hours per week.

Flexible shift patterns within our opening hours: Monday to Friday 8am to 9pm and Saturday to Sunday - 8am to 6pm

Competitive salaries

Location - Motherwell, ML1 4WR, Maxim Park is easily accessible by the M8, Junction 6 / Junction 7 and Free Parking on Site.

This is an in office position.

Who are we looking for?
  • Brilliant all-round communicators who are great with people
  • Individuals who will thrive in a fast-paced, target-driven environment
  • Sharp listening skills are really important
  • Ability to learn and remember key information about products and services
  • Transferable skills obtained within Retail, Hospitality and other customer service leading sectors.

Foundever

We believe experiences are everything, and that happy associates are successful ones. That's why we give our people the tools and the freedom to learn, grow, have fun and be themselves.
  • MAXIMIZE YOUR EXPERIENCE. We value open, honest and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people's innovative ideas, experiences and feedback to shape and drive the future of Foundever Group.

Foundever Group

About Foundever Group®

As a global leader in end-to-end customer experience (CX) products and solutions, Foundever Group® partners with the world's best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touchpoints.

With our award-winning culture built on 35+ years of industry-leading experience and commitment to improving the employee experience, we improve business results by pairing innovative design thinking and digital solutions - including self-service, artificial intelligence (AI), automation and data-driven analytics - with the expertise, emotion and empathy of our people to Create Connection. Value Conversation.

Data Notice

The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection processes of Foundever and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as is permitted by UK legislation and then destroyed.

About Foundever

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

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