Ancillary Technician Job at SEVERN TRENT, Staffordshire

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Job Description

Did you know the length of Severn Trent’s water main pipes would wrap around the world just over once? Well, now you do.


It’s a big network, and a big responsibility. Every day 8 million people from Scunthorpe to Stroud rely on us to bring them clean water at the turn of a tap and take away their waste in one flush.


From planning, to digging, to inspecting we welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live. If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.


EVERYTHING YOU NEED TO KNOW


We are always looking at how we can better our performance by driving continuous improvements and delivering on new innovative ideas and solutions… And that’s why this is a fantastic opportunity to join us at Severn Trent as our new Ancillary Technician!


Being an Ancillary Technician, you’ll play an essential role in providing support in order to maintain the supply of clean water to our customers through maintenance of our underground assets. You will also provide specialist pressure management services by maintaining underground pressure controlling assets and sustain a commitment to providing excellent service to customers by responding and resolving any issue raised by a customer or member of the public at the point of contact. The role will involve liaising with other departments and working with our contract partners. This makes the significance of the work you’ll do as an Ancillary Technician such an exciting project to be a part of.


As an Ancillary Technician it would be desirable but not essential to have previous experience in a similar utility based role or maintenance background in another profession. The successful candidate will receive all necessary training and be working with an experienced technician in a team of two.


WHAT YOU’LL BRING TO THE ROLE


Your key accountabilities in helping us will be:


  • You will proactively seek to understand root cause of DMA’s with high impact on water distribution network performance, through detailed investigations and identify solutions for long term improvement.
  • You will work collaborative with internal departments to ensure solutions are delivered affectively. (i.e. Demand techs, Water Network Technicians & Network Optimisation).
  • You will carry out a wide variety of tasks on the distribution network. Work for the technician is scheduled centrally and self-promoted through continuous investigations.
  • You will have the responsibility of delivering the work schedule in accordance with the company’s service level agreements or customer service standards. And be accountable for your own health and safety along with the health and safety of your colleagues and anyone that is affected by the work you do. This could be general public or customers.
  • You will carry out distribution operational activities, servicing and maintaining pressure control valves on the water distribution network.
  • We put the needs of our customers first, therefore you will need to excellent customer service in accordance with the Companies policies and standards.


The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you, too.


We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involve. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?


WHAT’S IN IT FOR YOU


Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.


With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:


  • Salary: £32,409
  • 25 days holiday
  • Annual bonus scheme (of up to £1,500 per annum based on company performance)
  • Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
  • Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
  • Electric vehicle scheme and retail offers
  • Family friendly policies


WHAT’S NEXT


We can’t wait to hear from you.


Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. If you’re not too sure about what you need to do, or have a question about the role before applying, please do reach out to our amazing team of recruiters at Recruitment@severntrent.co.uk.


And if your curiosity has peaked and you're wanting to find out even more, search #LifeAtSevernTrent on social media.


Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails!

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