Job Description

The NHS Humber Teaching Trust is looking to recruit anAdministration Assistant Apprenticein our Market Weighton Practice. As a Trust, we see the value in supporting the development and progression of our people through apprenticeship pathways, combining vocational learning with on the job experience.

You will undertake aLevel 3 Business Administration Apprenticeshipwhilst you work closely with your new team to gain the essential skills, knowledge and behaviours for this new role. The duration of this apprenticeship will be15-18 monthsand during this time you will be paid the national apprenticeship wage for the first 12 months with an increase to national living wage (23 and over) for the remaining time on your apprenticeship. On successful completion of your apprenticeship, you will progress into aBand 2 Administratorrole.

Do you enjoy helping patients and working in a fast paced environment, if so this could be the role for you. Candidates will need to be organised, able to solve problems and work to tight deadlines, whilst maintaining accuracy and attention to detail. Excellent communication skills and a friendly, approachable nature are essential for this role as you will have lots of contact with patients.

You will be the first point of contact for our patients either face to face or on the telephone. You will work collaboratively with the practice team to meet the needs of patients, nurses and GPs.

Hours of work to be discussed.

To provide administrative support to and contribute to the planning and development of the department as a member of the team.

You will be required to greet patients at reception, deal with telephone enquiries from patients regarding appointments and input data into administration systems, so excellent keyboard skills are required.

The practice operates between 08:00-18:00 Monday to Friday and until 8pm on a Thursday evening. A degree of flexibility to cover is expected to cover for annual leave / sickness.

The role is varied and highly demanding, requiring a person with exceptional organisational ability and able to work under pressure while providing a positive and responsive professionalism on behalf of the practice.

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We are anaward winning and CQC rated good, health and social care Trust that delivers care to communities in Hull, East Yorkshire, Scarborough and Ryedale & Whitby. We deliver safe, effective and integrated health services that improve the physical, mental and social health and wellbeing of patients and service users.

To find out about our wide range of services including mental health, learning disabilities, children and young people service, Forensic, Community and Primary Care visit our website humber.nhs.uk/Services

You'll join our team of over 3600 colleagues that work together across our wide geography and specialties to change lives daily. We’re extremely proud of our Trust community, knowing you can expect to receive a warm welcome and all the support you’ll need from your new team to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

For further information with regard to this vacancy please see the attached Job Description and Person Specification

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