Student Accommodation Manager
Temporary role
Location London
Immediate start (subject to references)
Permanent position
Salary up to £35K per annum (pro rata)
Duration: 4 months
Exiting opportunity for an experienced Student Accommodation Manager based in London. You will be joining a well established, national student accommodation provider.
Responsibilities will include:
Management of the building, to ensure outstanding student experience, drive high quality customer service, sales, (oversee maintenance and housekeeping property) ensuring the safety and welfare of the students
Manage and deliver sales across the property, to the required standards, marketing, relationships with Universities and other third parties.
Build and manage community relationships e.g. neighbours, local communities, emergency services and local authorities.
Support the delivery of a Health & Safety process, ensure that Health and Safety legislation and Prime policy and procedure are adhered to at all times.
Review property on a regular basis, reviewing hazards and risks, ensuring audits have been completed and safe working practices are in place.
Manage escalated customer-related issues and provide key emergency support
Manage the Check in, Check out and room turnaround process
Ownership of resolving any incidents that occur
Your skills
A good understanding of the student accommodation sector or hotel sector essential
PBSA experience is ideal
Excellent customer service skills
Strong communicator with the ability to build rapport with customers and visitors
Strong leadership and mentoring skills
Client focused approach
Good IT skills (Microsoft Office)
Highly organised and proactive approach
Strong multi-tasker with the ability to juggle tasks and priorities
Do you have the skills and experience? Are you looking for a new, exciting challenge?
Submit your CV now for immediately review.