Job Description

Job Description

Job Description

POSITION TITLE : Teller

REPORTS TO : Operations Supervisor

SUPERVISES: N/A

JOB STATUS : Full Time Non-Exempt

JOB GRADE 6: $16.50 Starting Hourly Rate

*This position works on-site. Remote work is not available at this time.

JOB SUMMARY :

This employee is to perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing accurately and efficiently.

Duties/Responsibilities:

• Perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments transfers and check cashing.

• Issue official checks, process cash advances and sell gift cards.

• Receive share deposits and loan and credit card payments.

• Receive payments for mortgage, installment and share secured loans, ensuring that payments equal the amount due and that all late charges, if applicable, are collected.

• Provide members with the forms necessary to transact business at the credit union.

• Examine checks for endorsements and negotiability.

• Provide members with proper receipts for payments.

• Respond to member's requests, problems and complaints, and/or direct them to the proper person for specific information and assistance.

• Provide members with account status, including current balances and loan payoffs.

• Performs other duties as assigned.

Required Skills/Abilities :

• Excellent verbal and written communication skills are necessary.

• Must have knowledge of office machines and equipment and be able to type.

• Patience, tact, enthusiasm and positive attitude toward the members and general public.

Education/Experience:

• Must be at least 18 years of age.

• Must be a graduate of an accredited high school or have the equivalent of a high school diploma (G.E.D. certificate).

• Must have knowledge of office machines and equipment and be able to type.

General Requirements:

Must be capable to execute all terms and conditions set forth in the Employee Handbook, including but not limited to:

• Works in a safety conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace.

• Adheres to policy on Drug Free Workplace.

• Complies with company policies and procedures and local, state and federal regulations.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

• Must be able to lift 15 pounds at times.

• Must be able to access and navigate each department at the organization's facilities.

State Employees Credit Union offers a highly competitive benefits package

Applications must be received by Human Resources

State Employees Credit Union of New Mexico is an Equal Opportunity Employer

Equal Opportunity Employer, including disabled and veterans.

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