Remote - Response Associate, Roadside Assistance Customer Service Representative Job at Remote Jobs, Virginia, MN

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  • Remote Jobs
  • Virginia, MN

Job Description

Employer Industry: Roadside Assistance Services Why consider this job opportunity: Pay: $16.25 per hour + bonus opportunities Opportunity for career growth and advancement within the organization Comprehensive benefits package including medical, dental, and vision insurance Flexible work-from-home arrangements with a supportive remote work environment Paid training provided to ensure your success in the role Complimentary roadside assistance for employees What to Expect (Job Responsibilities): Manage high-volume inbound calls to assist customers experiencing roadside emergencies Dispatch service providers accurately to ensure timely assistance for customers Provide calm and empathetic support to customers in distress Navigate multiple digital tools to track service requests and updates efficiently Enhance customer satisfaction by delivering exceptional service and clear communication What is Required (Qualifications): Must reside in Alabama, Arizona, Florida, Georgia, Mississippi, Tennessee, or Virginia Minimum of 1 year of customer service experience, preferably in a fast‑paced contact center Strong computer and technical proficiency, including navigating Google Workspace Ability to work flexible hours, including evenings and weekends Must pass a criminal background screening How to Stand Out (Preferred Qualifications): Previous remote work experience is a strong plus Familiarity with dispatch software and systems Proven problem‑solving and de‑escalation skills in customer service settings Ability to multitask effectively in a fast‑paced environment We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a‑tier employer. #J-18808-Ljbffr Remote Jobs

Job Tags

Remote job, Hourly pay, Work experience placement, Immediate start, Flexible hours, Afternoon shift,

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